Use of the Flat Friends® website may require personal information for essential communications to help us provide the best service possible to you. All correspondence may be collected and stored, particularly in regard to sales, support and accounts. Any information collected by Flat Friends® is collected via correspondence from you or your company.
When you create a Flat Friends account the personal information we collect may include your:
- Name
- Delivery Address
- Email Address
- Telephone Number
- Mobile Number
- Date of Birth
- Gender
- Buying preferences
- Financial information such as credit card or bank details, or PayPal account
The personal and financial information we collect from you will be used in some or all of the following ways:
- To process your order with the relevant payment information you have provided Flat Friends®
- To deliver the products you have purchased from Flat Friends®
- To update you on the delivery of the product
- Telephone Number
- To contact you if we have a problem processing your order
- To provide you with relevant product information
- To customize future shopping for you and improve our store
When you register as a user with Flat Friends®, we will use your personal information to send you marketing and/or promotional materials. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.
You will be notified when your personal information is collected by any third party that is not our agent or service provider, so you can make an informed choice as to whether or not to share your information with that party.